The desk and the sash
Nobody here is a tour coach on a poster. They are the people who will tell you when a stronger stamp cannot save a wide window, and then still send you out with a ticket.
Sash lead
Opened the casement in 2018 after a Lincoln shop sold her a 9° that still ballooned on the Missouri flats. Treats delivered loft like a survey shot: write it, ignore the bedtime story. Reads the median. Throws away the hero.
Build alcove
Former range marshal across the river. Cuts, wraps, and bends after the window stops wandering. Will refuse a recut that would chase a number we never captured. Keeps the shaft rack from turning into a humidity experiment in August.
Ledger and desk
Owns the wheat-colored archive boxes and the inbox. If your ticket goes missing, she can pull the last three medians by date. Also the person who will tell you Sunday Sill is already gone.
Sash Hours are usually Mara or Cole. Full Casements are both, because one person watching six windows starts inventing narratives. Wren sits the desk on Sunday mornings when the 402 traffic shows up at once.